After having deposited with cards issued by CaixaBank or Imagin, funds may be withheld from your account by the bank in question.
These are not charges made by Paf nor do we have any control over them. They generally occur for one of the following reasons:
- Withholding funds / duplicate collections: The bank makes a retention of funds in anticipation of future deposits. If you do not make any, the withholdings are usually released in a maximum of 5 business days.
- Delayed collections: It is possible that, when depositing, the total amount is not collected at the moment by the bank (you can check it in your bank account). In those cases, the payment is completed within 5 days.
Both are often distinguished by a -P in the concept. Please contact your bank for more information.