If you experience slowness or problems with your account or games, we recommend clearing your cookies and cache and trying again.
Google Chrome - Desktop
- On your computer, open Chrome.
- At the top right, click More.
- Click More tools and Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to "Cookies and other site data" and "Cached images and files," check the boxes.
- Click Clear data.
Google Chrome - Mobile - Android
- On your Android phone or tablet, open the Chrome app .
- At the top right, tap More .
- Tap History and Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to "Cookies and site data" and "Cached images and files," check the boxes.
- Tap Clear data.
Google Chrome - Mobile - iOS
- On your iPhone or iPad, open the Chrome app.
- At the bottom, tap More.
- Tap History and Clear browsing data.
- Make sure there’s a check mark next to "Cookies, Site Data," and "Cached Images and Files."
- Tap Clear browsing data.
Firefox - Desktop
- Click the menu button and select Options.
- Select the Privacy & Security panel.
- In the Cookies and Site Data section, click "Clear Data…".
- Remove the check mark in front of Cookies and Site Data.
- With Cached Web Content check marked, click the Clear button.
- Close the about: preferences page. Any changes you've made will automatically be saved.
Safari - iPhone/iPad
- To clear your history and cookies, go to Settings → Safari, and tap Clear History and Website Data. (Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.)
- To clear your cookies and keep your history, go to Settings → Safari → Advanced → Website Data, then tap Remove All Website Data.
Safari - Desktop - Mac
- From the browser menu, select Safari → Preferences → Advanced.
- Enable the “Show Develop menu in menu bar” option and close the preferences window.
- From the browser menu, select Develop → Empty caches. → All the caches are successfully cleared. Your browsing history will remain untouched.
*We recommend using Google Chrome for better compatibility.